Ticket Refund Policy

Each seat is reserved in advance, and ticket purchases help us plan the menu and prepare for your experience.

Guest cancellations

You may request a full refund if your request is received at least 7 calendar days before the event. Requests received fewer than 7 days before the event are not refundable.

If you can no longer attend after the refund deadline, you may transfer your ticket to another guest. Please email us at least 24 hours before the event with the new guest’s name and email address so we can update the reservation.

No-shows are not eligible for a refund or ticket transfer.

Event changes or cancellation

If Chef Mel cancels the event, you will receive a full refund to your original payment method.

If the event is rescheduled and you cannot attend the new date, you may request a full refund within 7 calendar days after we notify you of the change.